How to Create a Template for Google Review Requests

How to Create a Template for Google Reviews

Canva has ready to use templates, in this link you can find over 17k templates, ready to use in diffirent formats, to share them in your social media feed, send using email, or print for your business.

What if there was a system that could help you do that and more with just few steps, setup for you one time, with no headache ?

How to Create a Template for Google Review Requests in Best Star

Step 1 – Access the Template Creation Tool

• Log into your Best Star account and navigate to the Reputation tab.

• Select SMS Review Requests or Email Review Requests depending on your preferred communication channel.

Step 2 – Customize Your Google Review Request Template

• For SMS Requests:

  • In the SMS Review Requests settings, type your message in the text box provided.

  • Example message: "Hi {{contact.first_name}}, thank you for choosing us! Could you take a moment to leave us a Google review? It only takes a minute and helps us serve you better. [Review Link]"

  • Best Star allows you to personalize messages with dynamic placeholders like the customer’s name, making the interaction feel more genuine.

• For Email Requests:

  • For email templates, customize the subject line and body text to make it inviting and polite.

  • Example subject: "We’d Love Your Feedback!"

  • Example message body: "Thank you for trusting us with your service! Would you be so kind to share your experience in a quick Google review? Your feedback helps us improve and grow. [Review Link]"

    

Step 3 – Set Up Automation and Timing for the Template

• Under the Review Request Behavior section, configure when to send the request after the customer interaction, such as 1 hour post-service.

• Choose the frequency for follow-up requests in case they haven’t responded, with options like every 3 days until the review is submitted.

Step 4 – Save and Activate Your Template

• Once you’re satisfied with your message, click Save.

• Best Star will now automatically send your customized Google review requests to customers, saving you time and ensuring a steady flow of reviews.

Additional Features in Best Star for Managing Google Reviews

Best Star offers more than just templates for Google review requests. Here are some other tools that can enhance your review management:

Google Review QR Codes

• With Best Star, you can generate a Google review QR code that links directly to your review page.

• Place these QR codes in high-traffic areas, such as on tables, receipts, or digital signage, to encourage on-the-spot reviews from customers.

H3: Spam Review Detection

• Best Star’s Spam Reviews feature automatically detects and filters out spammy or irrelevant reviews.

• This helps maintain a credible review section by hiding low-quality feedback and focusing on authentic customer experiences.

H3: Reviews AI Agent for Automated Responses

• Use Best Star’s Reviews AI Agent to handle incoming reviews with smart, automated responses.

• Set up the AI to respond with a friendly, brand-aligned message to positive reviews and address concerns in negative reviews, showing customers that your business values their feedback.

Customizable Review Widgets for Your Website

• Best Star allows you to display recent Google reviews directly on your website through customizable review widgets.

• This builds trust with potential customers by showcasing positive feedback and maintaining a transparent online presence.

Why Using Templates for Google Reviews Is Essential

Saves Time and Resources

• With templates, you can reach out to every customer without creating individual messages, making review management efficient and scalable.

Increases Consistency and Branding

• Templates allow you to use consistent language that aligns with your brand voice. This helps establish a professional tone and ensures that all customers receive a well-crafted message.

Boosts Review Collection Rate

• By setting up automated, personalized messages, you’re more likely to receive reviews from a wider range of customers. This not only enhances your reputation but also improves your business’s visibility on Google.

Conclusion

Using a template for Google review requests simplifies and enhances the review collection process, making it easy for customers to leave feedback. With Best Star, you can create customized templates for SMS and email requests, automate the timing of these requests, and even use QR codes to increase convenience. Explore the full range of Best Star's reputation management tools to maintain a strong online presence and engage with customers effectively.

By leveraging these tools, you can build a trustworthy reputation that keeps customers coming back.